Recommendations
Progress
April 2018: MTA committed to a full network redesign by 2021
We called on MTA leadership to update bus routes to match the needs of riders today and they committed to a full network redesign in their April 2018 bus plan.
April 2018: MTA committed to all-door boarding systemwide when the MetroCard is replaced
We called on MTA leadership to bring all-door boarding to local buses when they replace the MetroCard and they committed to doing so in their April 2018 bus plan.
January 2019: Mayor de Blasio committed to speed bus trips 25% by 2020 with expanded and strengthened bus lane network
City Hall now has an ambitious plan to prioritize buses on city streets that incorporates our calls for more bus lanes with better enforcement and faster deployment of signal priority.
April 2018: MTA committed to more proactive management of buses in Fast Forward plan
We called in the MTA to implement more active management of buses and they committed to doing just that. In the last year, we’ve measured an improvement in the reliability of buses systemwide. There’s still a long way to go, but we’re happy to report that progress is underway.
April 2018: MTA committed to improving the customer experience in Fast Forward plan
We called on the MTA to make using the bus easier and more intuitive. As a part of Fast Forward, the MTA and NYCDOT have partnered to add screens that announce the next stop to 1000 buses and and have installed 100 next bus arrival signs at bus stops.
March 2018: MTA implemented new bus performance dashboard with better metrics
New MTA NYCT bus performance dashboard, which was launched in March 2018, goes a long way toward satisfying our call for more transparency about bus performance.
